Successfully navigating through basic IT platforms.Regularly partnering with Fitness Leader for direction, coaching and feedback.Partnering with sales team to meet new members and prospects, to review Needs Analysis and to present fitness services at POS.Proficiency in the use of our POS and membership system, timekeeping any other computer programs required to meet the business needs of the customer and NYSC and our family of brands.Completing all administrative tasks including, but not limited to, scheduling pt sessions two weeks in advance, rescheduling all canceled appointments and following session authorization policies.Making sure that fitness equipment is maintained and fitness floor meets or exceeds safety and functional standards.Quickly addressing any maintenance or equipment issues that are visible to members.Quickly addressing any member issues, questions or concerns regarding their fitness programs, including cancel requests, suspensions and transfers and escalate issues to management appropriately.Creating smart goal action plans to meet individual goals for revenue, sales and retention.Maintaining PT certifications and necessary continuing education credits.Maintaining client programs and fitness assessment forms proper storing in home facility.Properly utilizing all fitness tools provided.Reviewing and adhering to all NYSC and our family of brands documents including but not limited to policies and procedures, employee handbook, state supplement, codes of conduct, etc.Providing a legendary member experience by consistently executing the Five Agreements.Continuously modeling and promoting the NYSC and our family of brands mission, mission statement, and values with pride and integrity.This applies to both the member experience and their personal training business. The Personal Trainer drives retention through motivation, accountability, consistency and knowledge-based fitness programs where growth and results are a main focus. The Personal Trainer creates value in our fitness programs and member experience through one-on-one personal training, small group training and member engagement activities including, but not limited to, fitness floor member engagement, relevant fitness special events, external fitness education and outreach. goals) through scientifically based, personally tailored fitness programs. The Personal Trainer focuses on providing a positive fitness experience relevant to our member’s specific goals (S.M.A.R.T. We achieve this through our Five Agreements: Be welcoming, Listen with care, Learn from failure, Celebrate success, and Make excellence a habit every day. Our purpose is to help others be their best. The New York Sports Clubs and our family of brands community is bonded by a common vision with the objective of being the employer destination of choice and strongest fitness brand. We are a diverse community committed to being better today than we were yesterday, and better tomorrow than we were today. We work with passion and integrity, and we always treat others with appreciation and respect. New York Sports Clubs and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff.
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